A MUM-of-two has accused Amazon of trying to hurt her family’s Christmas after they charged her £225 for postage and packaging.
Rachel Bardon, 34, had purchased 3 equipment costing £4.40 in sum and was repelled to learn the eye-watering cost of delivery to her home.
The online hulk charged her some-more than 44 times the volume she spent on the two night dresses and a sauce gown.
When Rachel complained, Amazon told her that she would have to hit her bank as the online store would take 5 to 7 days to reinstate her the money.
Her bank cancelled the transaction but Rachel was dumbfounded to find that Amazon had still charged for the delivery – holding £225 out of her comment the next day.
She went to her bank again but they explained they were not means to cancel the transaction some-more than once.
Rachel pronounced that Christmas was now busted for her and partner Chris Nyberg, 42, and their two children Rhiannon, eight, and Caitlin, 17.
Rachel, a full-time silent from Kingston-Upon-Thames in London, said: “We won’t be means to go out.
“We’ll have to lay in at home since we have no income in my account. we can’t trust Amazon could do this to a family at Christmas.
“We designed on going home to Ireland by manager but that’s unfit now.”
Rachel browsed the online store for inexpensive Christmas presents on 20 December.
When she contacted Amazon after anticipating out they were still charging her for the postage and packaging, “they pronounced we reordered the nightwear but we didn’t”.
Rachel accused the online hulk of ruining her family’s Christmas.
She said: “It’s Christmas – what am we meant to do? It’s so stressful. we wanted to go see my family and buy presents.
“It’s been a tough year for me and we just wanted to have a good Christmas.
“We designed on going home to Ireland on the manager but that’s won’t occur since we have no income now.”
A orator for Amazon: “All Marketplace sellers must follow the selling discipline and those who don’t will be theme to movement including intensity dismissal of their account.”
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